TestimonialsHi Mr.Valentine! Just got my chicago screws i ordered a long time ago, via Bosnia to me in Sweden, it took a while but it was worth the wait! Very good looking product, i'm very happy i choose to have them in black! I like to commend You on your x-ellent costumer service, way good! Also like You to send my thamks to the very friendly lady who called me and checked my visa card details, i was a bit surprised to say the least! i was eating late dinner with my girlfriend and didn't have my mind set to speaking English so i really hope that i didn't seemed rude or anything, please let her know i was just surprised to hear an English speaking voice in my Swedish telephone! Ok, just wanted You to know that i'm very pleased with my screws, i definitely know whom to do business with in the future! Take care and be well and please, do enjoy Christmas and New years eve! Very best regards/ Jonas Andersson, Sweden Hi Bob, I received your R7 and wire-o supplies. Thanks for the great service. Everything seems to have survived shipment without trouble. I tried using the unit. And after a couple tries, I figured it out fine. Works great! Thanks. Michael Bachleda Bachleda Advertising Richland PA USA Bob, The covers and backs for our New Employee Orientation books are in and we have but one word for them: WOW! They look great - just the right way to make a positive impact on our new employees. The printing on the covers looks smashing and we are quite pleased. Rick has just run one over to our boss and she's overjoyed with the look. Thanks for your speedy work on our project and thanks for helping us to look good. Sincerely, Bon Pressley, Mark Kalita and Rich Snedden Corporate Training The Institute For Transfusion Medicine Dear Mr Valentine, I wanted to thank you for your exceptional customer service. You spent time on the phone with me the first time I called and answered all my questions in a friendly manner. I was pleasantly surprised at how fast the wire bindings arrived. You then, without hesitation agreed to exchange the navy ones with the copper ones (over a month later) and sent the copper ones before you received my package! I commend your efforts to provide exceptional customer service. Sincerely, Allison Sotnik Business Development Coordinator Dec. 29th, 2004: Dear Bob, what a wonderful response! You've put me out of misery. I desperately need to bind scripts and screenplays to American standards, which means I need: 1) An ACCO 3-hole punch. Paper 8.5 inches x 11 inches is the 'industry' standard. I actually use A4, but if I buy an 8.5 x 11 will it suffice? Failing that, A4 size. 2) A large selection of Chicago Screws, cheapest as I am sending out lots of scripts. Each scripts is a different number of sheets, generally no more than 120 pages, so you'll know best what I need. I am going to have to trust this order to your best judgement - I'm completely new to this lark. ... Thanks again for your speedy reply! Hope you had a Merry Christmas. Best regards, Andrew Emery, France Dec. 30th, 2004: Dear Bob, You're about the most helpful person I know on the 'net right now! OK, so I'll start with sample selection of tools and fasteners, and see how that goes. ... Thanks again for your help. Have a Happy New Year! Regards, Andrew Emery, France Dec. 30th, 2004: Hi Bob, What amazing service! Am seriously impressed. Have a good one. Regards, Andrew Emery, France Bob, I purchased a paper punch for spiral binding from you a few years ago and I remember you were quite helpful and were the best price I found anywhere. You even managed to ship me the wrong punch, identified that before it arrived here, e-mailed me to refuse receipt so the post office would return it, and you shipped out the correct one - all before the first one arrived. I'm also very happy with my punch. Cheers from Halifax, Marcel Boudreau, Halifax |
